> ## Documentation Index
> Fetch the complete documentation index at: https://docs.e6data.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign up and log in

> Create your e6data account and sign in - passwordless email codes or your company's SSO.

e6data is **passwordless** - you never create or remember a password. You verify your email with a 6-digit code, or sign in through your company's identity provider if Single Sign-On (SSO) is configured.

## Sign up (new organization)

Use this if you're the first person from your company and want to create a new organization:

1. Go to the e6data login page.
2. Enter your work email and select **Continue**.
3. Enter the 6-digit verification code sent to your inbox.
4. Because you're a new user, complete the short setup form: **First name**, **Last name**, and **Company name** (this becomes your organization's name, 2–100 characters).
5. Select **Continue**. You land on the **Workspaces** page, signed in, as the Admin of the new organization.

<Info>
  Some deployments restrict who can create a new organization. If sign-up isn't available for your email, ask to be invited instead - see [Accept invites](/platform/accept-invites).
</Info>

## Log in (existing user)

1. Go to the login page, enter your email, and select **Continue**.
2. If your organization uses SSO, you're redirected to your company login automatically (see below).
3. Otherwise, enter the 6-digit code emailed to you.
4. You're signed in and taken to the **Workspaces** page.

If your code doesn't arrive, select **Resend code**. Codes are short-lived - request a fresh one if a few minutes have passed.

## Log in with SSO

If your organization has connected an identity provider (Okta, Microsoft Entra ID, Google, and so on), you sign in through your company:

1. Enter your work email and select **Continue**.
2. e6data recognizes your email domain and either redirects you to your company login or shows a **Sign in with SSO** button - select it.
3. Approve the sign-in at your company's login page.
4. You're returned to e6data, signed in.

The first SSO sign-in creates your account automatically with **Viewer** access until an admin assigns a different role. SSO sign-in does not fall back to a one-time code. See [SSO overview](/platform/sso).

## Log out

Select **Log out** from your account menu. This ends your e6data session and signs you out of the identity provider where possible.

## Troubleshooting

| Problem | What to do |
| - | - |
| Code didn't arrive | Select **Resend code**; check spam; confirm the email is correct |
| Code rejected | Codes are 6 digits and expire quickly - request a new one. Repeated failures are rate-limited |
| Redirected to an unfamiliar company login | Your email domain is mapped to an SSO provider; confirm you're using the right work email |
| "Sign-up isn't available for your email" | New-organization sign-up may be restricted - ask to be invited |
| "This organization has been deleted" during SSO | The organization tied to your email no longer exists - contact your admin |

## See also

* [Accept invites](/platform/accept-invites)
* [SSO overview](/platform/sso)
* [Account and user profile](/platform/account/profile)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.