> For the complete documentation index, see [llms.txt](https://docs.e6data.com/query-engine/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.e6data.com/query-engine/get-started/identity-access-setup/sign-up-and-login.md).

# Sign up and login

Create your e6data account and sign in - passwordless email codes or your company's SSO.

e6data is **passwordless** - you never create or remember a password. You verify your email with a 6-digit code, or sign in through your company's identity provider if Single Sign-On (SSO) is configured.

## Sign up (new organization)

Use this if you're the first person from your company and want to create a new organization:

1. Go to the e6data login page.
2. Enter your work email and select **Continue**.
3. Enter the 6-digit verification code sent to your inbox.
4. Because you're a new user, complete the short setup form: **First name**, **Last name**, and **Company name** (this becomes your organization's name, 2–100 characters).
5. Select **Continue**. You land on the **Workspaces** page, signed in, as the Admin of the new organization.

{% hint style="info" %}
Some deployments restrict who can create a new organization. If sign-up isn't available for your email, ask to be invited instead - see [Accept invites](/query-engine/get-started/identity-access-setup/accept-invites.md).
{% endhint %}

## Log in (existing user)

1. Go to the login page, enter your email, and select **Continue**.
2. If your organization uses SSO, you're redirected to your company login automatically (see below).
3. Otherwise, enter the 6-digit code emailed to you.
4. You're signed in and taken to the **Workspaces** page.

If your code doesn't arrive, select **Resend code**. Codes are short-lived - request a fresh one if a few minutes have passed.

## Log in with SSO

If your organization has connected an identity provider (Okta, Microsoft Entra ID, Google, and so on), you sign in through your company:

1. Enter your work email and select **Continue**.
2. e6data recognizes your email domain and either redirects you to your company login or shows a **Sign in with SSO** button - select it.
3. Approve the sign-in at your company's login page.
4. You're returned to e6data, signed in.

The first SSO sign-in creates your account automatically with **Viewer** access until an admin assigns a different role. SSO sign-in does not fall back to a one-time code. See [SSO overview](/query-engine/get-started/identity-access-setup/sso-overview.md).

## Log out

Select **Log out** from your account menu. This ends your e6data session and signs you out of the identity provider where possible.

## Troubleshooting

| Problem                                         | What to do                                                                                    |
| ----------------------------------------------- | --------------------------------------------------------------------------------------------- |
| Code didn't arrive                              | Select **Resend code**; check spam; confirm the email is correct                              |
| Code rejected                                   | Codes are 6 digits and expire quickly - request a new one. Repeated failures are rate-limited |
| Redirected to an unfamiliar company login       | Your email domain is mapped to an SSO provider; confirm you're using the right work email     |
| "Sign-up isn't available for your email"        | New-organization sign-up may be restricted - ask to be invited                                |
| "This organization has been deleted" during SSO | The organization tied to your email no longer exists - contact your admin                     |

## See also

* [Accept invites](/query-engine/get-started/identity-access-setup/accept-invites.md)
* [SSO overview](/query-engine/get-started/identity-access-setup/sso-overview.md)
* [Account and user profile](/query-engine/guides/account-and-users/account-and-user-profile.md)


---

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