PostgreSQL protocol
Connect a stock PostgreSQL client to e6data over the PostgreSQL wire protocol - no e6data driver required.
e6data speaks the PostgreSQL wire protocol, so you can point a stock PostgreSQL client - psql, pgAdmin, DBeaver, Tableau's Postgres connector, or a generic PG-JDBC driver - straight at e6data with nothing to download.
How it works
Connect to the PostgreSQL endpoint (<PG_HOST>:5432) over TLS. The database name encodes the routing as <CLUSTER>/<CATALOG>, your username is your email, and your password is a personal access token. Find your <PG_HOST> and a ready-to-copy connection string in the Console under Cluster → Connectivity.
Connect
psql:
psql "host=<PG_HOST> port=5432 dbname=<CLUSTER>/<CATALOG> user=<EMAIL> sslmode=require"A full connection URL (password is your PAT):
postgresql://<EMAIL>:e6pat_...@<PG_HOST>:5432/<CLUSTER>/<CATALOG>?sslmode=require&cluster=<CLUSTER>GUI tools (pgAdmin, DBeaver, Tableau PostgreSQL connector):
Host
<PG_HOST>
Port
5432
Database
<CLUSTER>/<CATALOG>
Username
<EMAIL>
Password
a personal access token
SSL mode
require
BI tools over PostgreSQL
Tableau and pgAdmin connect through their built-in PostgreSQL connectors - no e6data driver needed. Power BI and Looker, which don't have first-class e6data connectors yet, also connect through this PostgreSQL path (they speak to e6data as a Postgres source).
Behavior to know
Suspended cluster: the first connection to a suspended cluster returns SQLSTATE
57P03("cluster is being resumed, please retry"). Standard drivers (libpq,psql, recentpgjdbc) retry automatically while the cluster wakes (~30–90 s).TLS is always required (
sslmode=require).Idle timeout: PostgreSQL sessions have a 1-hour idle timeout by default.
Troubleshooting
Client hangs on a suspended cluster
Driver not honoring 57P03
Update the driver or add app-level retry
Wrong cluster's data
database not in <CLUSTER>/<CATALOG> form
Set the database to <CLUSTER>/<CATALOG>
Connection refused on 5432
PostgreSQL path not enabled, or a firewall block
Confirm the PG endpoint with your admin; open 5432 egress
401-style auth failure
Expired or invalid token
Re-create the token in Profile → Settings
See also
Connecting to the engine - all protocols and the connection-string cheat sheet.
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