Connectivity Errors
Troubleshoot network and connection-related issues.
CN01
Description:
Please enter a unique endpoint name.
CN02
Description:
Please detach the existing endpoint to the clusters: <cluster name 1>, <cluster name 2>
CN03
Description:
Please make sure the endpoint is ready to be assigned to a domain.
CN04
Description:
Failed to delete the existing cluster connectivity. Please try to delete it manually.
CN05
Description:
Please ensure the correct workspace is provided for the endpoint.
CN06
Description:
Please provide the correct endpoint.
CN07
Description:
Please ensure to attach the correct endpoint to the cluster
CN08
Description:
Please contact e6data support for more information and assistance.
CN09
Description:
Endpoint creation failed, all the changes have been rolledback.
CN10
Description:
Please wait until the endpoint is completely deleted before proceeding with any further actions.
CN11
Description:
Failed to delete the endpoint.
CN12
Description:
Ensure you delete the cluster connectivity before attempting to detach the endpoint.
CN13
Description:
The edit operation has failed. Changes may have been partially updated. Please try to edit the endpoint again.
CN14
Description:
Please enter a unique IP set name.
CN15
Description:
Please provide correct IP set.
CN16
Description:
Ensure you delete the cluster connectivity before attempting to delete the attached IP Set
CN17
Description:
Please disable existing connectivity before enabling new connectivity.
CN18
Description:
Cluster connectivity is already enabled.
CN19
Description:
Please ensure to attach the endpoint to the cluster.
CN20
Description:
Endpoint is not available at the moment. Try again once it is ACTIVE.
CN21
Description:
Please enable cluster connectivity
CN22
Description:
Please ensure to enable the cluster connectivity before editing it.
CN23
Description:
Please Add permission <missing permission> to Cross Account IAM Role .
Solution:
Please add the respective permission to your Cross Account IAM Role. There is no workspace updation required.
CN24
Description:
Please detach the existing endpoint to the clusters.
CN25
Description:
Cluster connectivity failed to delete. Please Add permission to Cross Account IAM Role.
CN28
Error:
Endpoint creation failed: Name already exists in the cloud account
Description:
The endpoint creation failed because the user attempted to create an endpoint with a name that already exists as a resource in their cloud account. Duplicate names are not permitted, failing to create the endpoint.
Solution:
To resolve this issue, the user should create a new endpoint with a different name that does not conflict with existing resources in their cloud account. Choose a unique name for the endpoint to ensure successful creation without encountering name conflicts.
CN29
Error:
Invalid Certificate ARN
Description:
The endpoint creation failed because the certificate ARN provided by the user during the assign-to-domain operation is incorrect.
Solution:
To resolve this issue, the user needs to verify and correct the certificate ARN provided during the assign to Domain operation. Once the correct certificate ARN is obtained, it should be updated in the endpoint creation process. This will ensure that the endpoint creation proceeds successfully and allows the user to connect the cluster to the external tool using the updated certificate ARN.
CN30
Error:
The domain does not match the certificate.
Description:
During the creation of an endpoint, the provided domain by the user does not match the certificate associated with it. This mismatch prevents successful endpoint creation.
Solution:
Verify that the domain provided during endpoint creation matches the domain associated with the certificate. If they do not match, update the domain to match the certificate or obtain a new certificate with the correct domain. Once the domain and certificate are aligned, retry creating the endpoint.
CN31
Error:
Certificate not available for endpoint creation.
Description:
During the creation of an endpoint, the certificate required for authentication is not available at the moment. This could occur due to the certificate being in a pending state, revoked, or experiencing other issues.
Solution:
Check the status of the certificate in your cloud account to identify any errors or issues. Resolve any pending validation or revocation problems associated with the certificate. Once the certificate is available and any errors are resolved, retry creating the endpoint.
CN32
Error:
Invalid Certificate ARN format.
Description:
During the creation of an endpoint, the Certificate ARN provided by the user is not in the correct format. This error typically occurs when the ARN is copied or pasted incorrectly, leading to an invalid format.
Solution:
Recheck the Certificate ARN and ensure it is copied or entered correctly without any typos or missing characters. Verify that the ARN follows the correct format specified by AWS. Once the correct ARN is provided, retry creating the endpoint.
CN33
Error:
Endpoint creation failed due to delayed resource association.
Description:
During the creation of an endpoint, the association of resources in your cloud account experienced a delay, resulting in the failure of the endpoint creation process. This delay may have been caused by internal AWS error.
Solution:
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